Our Practice

We believe in quality in everything we do. We hold ourselves to the highest technical standards so we can deliver dentistry that improves patients' lives from the biological and esthetic point of view. We put the patient's treatment and emotional needs first and we treat them with respect. We rely on different specialists so our patients can have the best treatment available. Our patients feel valued and comfortable with our staff. They understand we offer them the best treatment options available and feel confident and informed when choosing from the options presented. Patients perceive and appreciate the value of our Dentistry. We have established reliable and reproducible systems that allow us to be consistent and precise.

We are committed to success. We are committed to our personal success and team success. We understand and acknowledge that in order to be effective we focus on the completion of our individual tasks first, and other team duties second. We want to succeed as a team by giving our best performance consistently. We are not perfect and we feel comfortable accepting our mistakes and asking for help. We respect each other, trust each other, hold each other accountable, and recognize healthy conflict as the first step towards a healthy organization. We act like adults. We focus on solutions. We focus on the positive.

Extraordinary patient experience (customer service). We host our patients in our office so they feel treated and valued as a person, not a number. They have an amazing experience because we connect with them at a personal level, learn about their stories and then about their teeth. We explain everything in detail and are very HONEST and transparent regarding treatment recommendations and finances. Patients know what to expect and are financially prepared to assume the cost of treatment. We communicate effectively and behave professionally.

The professional, personal, financial and social advancement of our team members is of utmost importance to our company. Their success in those areas leads to the success of our company. We understand that we all have personal lives outside of the office that require flexibility and we are happy to provide it to our Team members. We respect each other’s space outside of the practice and encourage Work-Life balance. Our team members enjoy coming to work and are committed to the success of the practice.

We are always looking for ways to make things better. Even if they are working just fine. We have self motivated team members who fuel their initiative and curiosity on a daily basis. We are very appreciative of the many good characteristics we have as a company, as a team and as individuals and we understand we are in a changing environment that requires constant adaptation. We are open to change even if it means breaking habits and creating new ones in order to reach the best outcome. We want Awesome!